Form not saving, or I got logged out

The form isn't saving, or I got logged out. Will I lose my progress?

No, your progress is safe as long as you save it. Click Save and Continue after completing a section to save your entries. If you need to step away, choose Save and Log Out so your application is saved before you leave — if you select Proceed without saving instead, any unsaved changes on that step will be lost. If you get logged out unexpectedly — due to a session timeout or connectivity issue — simply log back in with your credentials, and you'll be taken straight back to your last saved step.

What can I do to avoid interruptions?

A few simple habits can help you avoid disruptions while filling out the form:

• Use a stable internet connection — Try to avoid public Wi-Fi or areas with a weak signal, as sudden drops in connectivity can interrupt the saving process at that step.
• Avoid leaving the form idle for long periods — Extended inactivity may trigger an automatic session timeout for security reasons. If you need a break, choose Save and Log Out rather than leaving the tab open unattended.
• Complete one section at a time — Click Save and Continue after each step so your entry is saved before you switch tabs, apps, or devices.
• Always choose Save and Log Out when exiting — Avoid selecting Proceed without saving, as this will discard any unsaved changes on your current step.
• If you do get logged out, don't worry — just log back in, and the form will pick up right where your last saved step left off.