I'm not receiving my OTP. What should I do?
An OTP usually arrives within a minute. If it doesn't, try these steps in order:
Check your phone's signal or internet connection.
Confirm that the mobile number or email address you entered is correct — a single wrong digit will send the OTP elsewhere.
For email, check your spam or junk folder.
Wait a short while, then use the Resend option.
It still isn't arriving. What now?
If you've tried the steps above and still haven't received the OTP, contact the helpline — using the “Get help here” button or “Support and Contact” with the mobile number or email address you're trying to use.
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